Legal
As of: July 2026
This English version is a courtesy translation. The legally binding version is the German original; in case of any discrepancy, the German version prevails.
(1) These General Terms and Conditions (GTC) apply to all contracts for the creation and ongoing care of websites and related services between you and
Marcel Jurna, trading as “ORVA Design”,
Am Glockenberg 52, 51515 Kürten, Germany,
Email: [email protected] (hereinafter “ORVA”).
(2) ORVA’s offering is directed exclusively at entrepreneurs within the meaning of § 14 of the German Civil Code (BGB) who conclude the contract in the exercise of their commercial or independent professional activity. By concluding the contract you confirm that you are acting as an entrepreneur and not as a consumer.
(3) Only these GTC apply. Deviating terms of the customer become effective only if ORVA expressly agrees to them in text form.
(1) ORVA designs, develops and looks after websites for small businesses. Depending on what is agreed, the scope of services includes in particular design, copy, technical implementation, measures for visibility in search engines (SEO) and in AI-assisted searches, hosting, legally necessary basic texts (legal notice, privacy policy) and the ongoing maintenance of the website.
(2) The specific scope of services, the jointly defined keyword (see § 4) and the agreed prices result from the individual offer or order confirmation. These take precedence over these GTC in the individual case.
(3) ORVA implements changes to the website after go-live within the scope of the ongoing care; they are included in the monthly price insofar as they do not represent disproportionate additional effort or a substantial extension of the agreed scope of services. Larger extensions are agreed separately in advance.
(4) Insofar as ORVA provides legally necessary basic texts (e.g. legal notice, privacy policy), these are technical text building blocks and not legal advice or a legal service within the meaning of the German Legal Services Act (RDG). You remain responsible for the substantive and legal correctness, completeness and up-to-dateness of these texts; obtaining individual legal advice is recommended.
(1) The presentation of services on the website and a free check do not constitute a binding offer, but a non-binding invitation to request an offer.
(2) The contract is concluded when ORVA submits an individual offer and you accept it in text form (e.g. by email), or when ORVA confirms your request in text form.
(1) ORVA’s pricing model consists of two phases:
Phase 1 – Start price: From go-live you pay the monthly start price. This corresponds to the amount you pay at the time the contract is concluded for your previous website provider (e.g. a website-builder or hosting plan), but at least €9 per month. Proof is your last invoice from the previous provider.
Phase 2 – Result price: The result price applies only from the month after ORVA has demonstrated a documented result. A documented result is one of two things: (a) placement of your website on page 1 of Google search for a keyword agreed jointly in text form beforehand, or (b) a documented mention of your business in the answers of AI-assisted systems (e.g. ChatGPT, Perplexity, Google AI Overviews). ORVA proves the result with screenshots and data from the Google Search Console; you can check it yourself.
(2) The result price is regularly €39 per month. As part of a time-limited offer a reduced result price (currently €29 per month) may apply; the amount stated in the individual offer is decisive.
(3) An online shop as an extension costs an additional €19 per month.
(4) There is no one-off setup fee. Apart from the described one-time increase from the start to the result price, ORVA makes no automatic price increases. Future price adjustments require your consent in text form.
(5) All prices are exclusive of the applicable statutory value-added tax.
(6) Clarification: ORVA owes the professional performance of the agreed services, but not any particular ranking or visibility success. The pricing model merely has the effect that the price does not increase without a documented result (see paragraph 1).
(1) The monthly price is due at the beginning of each billing month. The first payment falls due with the go-live of the new website; no fee is charged for the period before go-live.
(2) You receive a monthly invoice with value-added tax shown, by email. Payment is made via the payment method agreed in the offer.
(3) If you fall into arrears with a payment, ORVA is entitled, after prior notice, to suspend the provision of the website until the outstanding amount is settled. Statutory rights remain unaffected.
(1) The care contract runs for an indefinite period. You may terminate it at any time without giving reasons, in text form; the termination takes effect at the end of the current billing month. There is no notice period or minimum contract term. Until the end of the current billing month the website remains available; amounts already paid in advance for that month are not refunded on a pro-rata basis.
(2) ORVA may terminate the contract with a notice period of 14 days to the end of the month, in text form.
(3) The right to extraordinary termination for good cause remains unaffected for both parties.
(1) You provide ORVA with the content, information and access required for the provision of services in good time (e.g. texts, images, logo, access to the domain).
(2) You ensure that you hold the necessary rights to the content provided and that it does not infringe applicable law or the rights of third parties.
You are responsible for the content you provide. You indemnify ORVA against justified claims by third parties that are based on an unlawful use of such content by you, unless you are not responsible for the infringement.
(1) During the term of the contract ORVA operates the website for you.
(2) Your domain and the content you provide belong to you. On termination of the contract, ORVA hands over to you, on request, the complete source code of your website and supports an orderly migration. There is no technical or contractual lock-in.
(3) Rights to tools, templates and building blocks that ORVA uses across projects remain with ORVA; for your finished website and its source code you receive, at contract end, a simple, perpetual right of use.
(1) The website is operated on a data-protection-compliant cloud infrastructure (currently Cloudflare Pages). Data processing agreements are in place with the service providers used; any transfers to third countries are safeguarded by appropriate guarantees within the meaning of Art. 44 et seq. GDPR (in particular the EU Standard Contractual Clauses or certification under the EU-US Data Privacy Framework). A specific server location is only assured if this is expressly agreed.
(2) The registration of your domain can continue via your previous provider or be transferred on request; any fees of the domain provider are borne by you.
ORVA endeavours to ensure high availability of the website. Short-term interruptions due to maintenance, technical faults or causes outside ORVA’s sphere of influence (e.g. outages of third-party providers) are excluded from this. A specific availability rate is assured only if this is expressly agreed.
The statutory provisions apply. You report defects in the service to ORVA in text form; ORVA is given the opportunity to remedy them within a reasonable period.
(1) ORVA is liable without limitation in the case of intent and gross negligence as well as for damage arising from injury to life, body or health.
(2) In the case of slightly negligent breach of an essential contractual obligation (cardinal obligation), liability is limited to the foreseeable damage typical for the contract. Otherwise, liability for slight negligence is excluded.
(3) For the loss of data, ORVA is liable only to the extent that the damage would also have occurred with proper data backup by you.
(4) There is no liability for the failure to achieve particular ranking or visibility results, as these depend on factors outside ORVA’s sphere of influence (in particular algorithms and the behaviour of third parties).
If, at your request, ORVA integrates third-party services (e.g. the booking partner StudioBook or payment service providers), the corresponding contracts and costs arise directly between you and the respective provider. ORVA is not liable for their services.
ORVA processes personal data exclusively within the framework of applicable data protection law. Details can be found in the privacy policy.
(1) ORVA may change these GTC with effect for the future, insofar as the change is prompted by changes in the legal situation, in supreme-court case law or in the technical or operational conditions, and does not unreasonably disadvantage you. You will be informed of changes in text form. If you do not object within six weeks of receipt of the notification, the amended GTC are deemed accepted; ORVA points out this consequence as well as your right to object and to terminate separately in the notification. If you object in good time, the previous GTC continue to apply; in that case ORVA may ordinarily terminate the contract as of the time the change takes effect.
(2) Changes to prices and to the main contractual obligations are excluded from the deemed-acceptance rule under paragraph 1; they always require your express consent in text form (see § 4 paragraph 4).
(1) The law of the Federal Republic of Germany applies.
(2) If the customer is a merchant, a legal entity under public law or a special fund under public law, the exclusive place of jurisdiction for all disputes arising from this contract is ORVA’s place of business.
(3) Should any provision of these GTC be or become invalid, the validity of the remaining provisions remains unaffected.
(4) Amendments and additions to the contract require text form.
